Shipping & Returns
🚚 Shipping Information
Delivery Timeframes
We deliver across India! Here's what to expect after your order is placed:
- Metro Cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata, Pune): 3–5 business days
- Tier 2 & Tier 3 Cities: 5–7 business days
- Remote & Rural Areas: 7–10 business days
Orders are processed within 1–2 business days of placement. You will receive a tracking link via SMS/WhatsApp once your order is shipped.
Shipping Charges
- Free Shipping on orders above ₹999
- A flat shipping fee of ₹49 applies on orders below ₹999
Online Payment Offer💥
Pay online and get free delivery on all orders, plus enjoy an exclusive 15% discount on your purchase. It's our way of rewarding your trust!Cash on Delivery (COD)
We offer Cash on Delivery across most pin codes in India — Simply place your order and pay in cash when it arrives at your doorstep.
- COD is available on orders up to ₹5,000
- Please keep the exact change ready at the time of delivery
- COD availability may vary for certain remote pin codes
🔄 Returns & Exchanges
Return Policy
We want you to love what you ordered. If you're not satisfied, we've made returns simple:
- Returns are accepted within 7 days of delivery
- Items must be unused, unwashed, and in original packaging with all tags intact
- Items purchased during a sale or with a discount code are not eligible for return
How to Initiate a Return
- Contact us at support@amgkart.com or via our Contact Us page within 7 days of delivery
- Share your Order ID and reason for return along with photos of the item
- Our team will review and respond within 2 business days
- Once approved, we'll arrange a pickup or guide you on how to ship the item back
Exchanges
Want a different size or colour? We're happy to help with exchanges, subject to availability.
- Exchange requests must be raised within 7 days of delivery
- The replacement item will be dispatched within 3–5 business days after we receive the original
Refunds
- For prepaid orders: Refunds are processed to the original payment method within 5–7 business days after the return is received and inspected
- For COD orders: Refunds are issued as store credit or bank transfer — please share your bank details when raising the return request
Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos. We'll make it right at no extra cost to you.
📞 Need Help?
Our support team is here for you! Reach out via our Contact Us page and we'll get back to you as soon as possible.